Terms of service
Welcome to North Vape! We’re excited to have you here. These terms explain how our site works and what you agree to when browsing or making a purchase.
1. Acceptance of Terms
These Terms of Service (“Terms”) are a legal agreement between you (“you” or “your”) and North Vape (“North Vape,” “we,” “us,” or “our”) governing your access to and use of our website www.northvape.ca and any other online services we operate (collectively, the “Site”).
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree to these Terms, do not use our Site.
We may update these Terms from time to time. Changes take effect immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the updated Terms.
2. Eligibility & Age Restriction
You must be of legal vaping age in your province of residence to access or make purchases on the Site. By registering or placing an order, you confirm that you meet this age requirement. We may request age verification before processing orders.
3. Registration Obligations
If you choose to create an account, you agree to:
- Provide accurate, current, and complete information.
- Keep your account information updated.
- Keep your login credentials confidential and not share them with others.
- Notify us immediately if you suspect unauthorized use of your account.
We reserve the right to suspend or terminate accounts that provide false or incomplete information.
4. Permitted Use
You may use the Site only for lawful purposes related to browsing, ordering products, and accessing information we provide. You agree not to:
- Use automated tools (e.g., bots, scrapers) to collect data.
- Interfere with the Site’s operation.
- Bypass security measures.
- Use the Site for commercial purposes without our written consent.
5. Proprietary Rights
All text, images, logos, product descriptions, designs, and other content on the Site (“Content”) are owned or licensed by North Vape and protected by copyright and trademark laws.
You may download or print Content solely for your personal, non-commercial use. You may not modify, reproduce, distribute, or exploit Content without our written permission.
6. Orders, Cancellations & Modifications
We reserve the right to refuse or cancel orders for any reason, including suspected fraud or regulatory non-compliance. If you wish to cancel or modify an order, contact us immediately at contact@northvape.ca. Once an order has been shipped, cancellation is no longer possible.
7. Pricing & Payment
All prices are listed in Canadian dollars and are subject to change without notice. Payment must be made through approved payment providers. We reserve the right to correct pricing errors at any time.
8. Delivery
Delivery times are estimates only and may be affected by factors outside our control, including courier delays or age verification requirements. We are not liable for late deliveries.
9. Compliance with Canadian Vaping Regulations
You acknowledge that the sale, promotion, and distribution of vaping products in Canada are subject to strict regulations under the Tobacco and Vaping Products Act (TVPA) and provincial laws.
You agree that:
- You will not purchase products from North Vape on behalf of, or for delivery to, anyone under the legal vaping age in your province of residence.
- All marketing materials, promotions, and communications you may receive from us are intended solely for verified legal age consumers.
- We will not provide product recommendations, promotions, or brand-related communications to individuals under the legal vaping age.
- We may refuse or cancel any order if we have reason to believe it violates age restrictions or applicable laws.
- Age verification is mandatory and may be required at checkout and/or delivery.
- Any attempt to bypass these legal requirements may result in account termination and may be reported to the relevant authorities.
10. Limitation of Liability
You use the Site at your own risk. To the fullest extent permitted by law, North Vape is not liable for:
- Loss of profits, revenue, or data.
- Indirect, incidental, or consequential damages.
- Damages resulting from unauthorized access to your account.
11. Indemnification
You agree to indemnify and hold harmless North Vape, its officers, employees, and partners from any claims, losses, or expenses arising from your use of the Site, violation of these Terms, or violation of applicable laws.
12. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.
14. Severability & Waiver
If any part of these Terms is found invalid, the remainder will remain in full effect. Failure to enforce any provision is not a waiver of our right to enforce it later.
15. Changes to Terms
We may update these Terms at any time. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.